You do not need to have an account, but simply need one of the many valid credit/debit cards we accept. Using our
credit/debit card bookings facility is safe and secure because we use Verisign to encrypt every
transaction that is made using our web site.
Please familiarise yourself with our terms and conditions
We accept the following credit/debit cards:
Welcome to Dial-a-Cab
If you have any problems booking a taxi with this application, please call us on:
020 7426 3420 and our contact centre will be happy to help.
If this is a wait & return journey, please check this box.
Credit/debit card type
Card number (no dashes)
Please note: the cardholder must be present for the entire journey.
Your card will be swiped at the start of the journey and you will need to sign the bill at the end.
Your personal data is safe with Dial-a-Cab
Every booking made on our web site is protected by a valid Verisign-issued SSL certificate that
ensures all data transfer is encrypted to sha1 RSA 2048 bit level.
Our certificate can be verified as legitimate by clicking on the little padlock that is displayed within your web browser's
address bar, or by clicking the Verisign image below:
Credit/debit card bookings: terms and conditions
These are the terms and conditions for the supply of a computer controlled licensed taxi provided by Dial a Cab.
These are the terms and conditions for the supply of a computer controlled licensed
taxi provided by Dial a Cab.
All bookings are subject to driver availability and therefore arrival times cannot
be guaranteed. Dial-a-Cab shall have no liability if a pick-up or journey time exceeds
any estimate given or if we cancel a booking, provided we have used reasonable
endeavours to fulfil the booking. Dial-a-Cab shall have no liability if the cost
of a journey exceeds any estimate given. Any estimate given is supplied and accepted
on the basis that it is an estimate only, net of any extras or handling fees and
is based upon the conditions and tariff in place at the time.
The taximeter will start running when the driver accepts the assignment. The taxi
will arrive showing a 'run-in' up to a maximum of £4.20 on the taximeter depending
on the distance travelled by the driver to reach the pick up address. The taximeter
will continue running throughout your journey until your destination is reached
at which point the meter cost of the journey, inclusive of the run-in charge, will
be displayed on the taximeter. Please note that all meter charges are set and controlled
Please note that if no contact is made with our driver or our Contact Centre within 5 minutes of the
taxi arriving at the pick up location, your booking will be cancelled and the amount displayed on the taxi
meter at the time of cancellation will be charged as a cancellation fee. Additionally, taxis booked to collect from Stations,
Theatres, Public Arenas and Airports, will wait for a maximum period of 30 minutes without contact,
at which point the booking will be cancelled. We will then estimate the average cost for the whole
journey including the waiting time and charge the full amount as a cancellation fee.
Cancellation charges will only be applied once a booking has been allocated to a driver.
All hirings are subject to a handling fee of 10% - minimum £2.00, which will be applied to all card payments.
Credit card bookings from an airport will also incur a car park charge if the driver is requested to meet at the arrivals barrier.
This charge will be included when calculating the total journey cost and shown on the receipt at the end of the journey.
For your security and convenience, please hand your card to the driver at the start of the journey.
Your driver will provide a receipt if required. Gratuity is discretional.
Dial-a-Cab acts as an agent on behalf of the driver, therefore we shall have no liability for any damage, loss, costs,
claims or expenses suffered by you.
Please ensure that any item, including valuables and personal effects brought into
the taxi with you are removed from the taxi at the end of the journey. Any item
found in the back of a taxi, but not belonging to the current passenger, shall be
brought to the attention of the driver as soon as it is possible to do so.
Any claim or complaint pertaining to a journey undertaken by Dial-a-Cab, should
be made in writing within one week of the complaint arising to the company secretary.
© Copyright all content 2014 ODRTS Ltd.
Dial-a-Cab House, 39-47 East Road, London N1 6AH