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Diversity Policy
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About Us > Diversity Policy
Dial-a-Cab is committed to promoting equality and diversity, providing an inclusive and supportive environment for all. In the implementation of this policy we will:
- Ensure that all drivers and staff are treated solely on the basis
of their abilities and potential, regardless of race, colour, nationality,
ethnic origin, religious or political belief or affiliation, trade union
membership, age, gender, gender reassignment, marital status, sexual
orientation, disability, socio-economic background, or any other inappropriate
distinction
- Promote diversity and equality for drivers and staff and value the
contributions made by individuals and groups of people from diverse cultural,
ethnic, socio-economic and distinctive backgrounds
- Promote and sustain an inclusive and supportive work environment which
affirms the equal and fair treatment of individuals in carrying our their
duties and does not afford unfair privilege to any individual or group
- Wherever reasonable and practicable, promote flexible working hours
- Treat part time drivers and staff fairly and equally
- Challenge inequality and less favourable treatment wherever practicable
- Promote an environment free of harassment and bullying on any grounds
in relation to all drivers, staff, clients and visitors
Our Taxis
By Law, all of London's licensed taxis must be wheelchair accessible.
Dial-a-Cab have considerable experience in transporting disabled
adults, disabled children and non-emergency Hospital patients.
We have for many years been the sole supplier of this service to several senior
London Boroughs.
Our commitment to supplying taxis for the disabled has been an integral
part of our service and we will endeavour to continue giving equal priority
to disabled customers as we do the able bodied.
Included in our drivers initial training is a section devoted strictly to
disability awareness, and such is our concern for our clients welfare and
safety, that we encourage our drivers to take courses in first aid, which
we organise with 'The St John's Ambulance'.
Safer Travel at Night
Dial-a-Cab has been an active participant in The Mayor of London's
"Safer Travel at Night" initiative from the start, joining the
"One Number Taxis" consortium which allow the public to call one
telephone number to order the closest taxi from a collective group of
7,000 safe and reliable licensed taxis. Dial-a-Cab also designed the
One Number Taxis Web site (www.onenumbertaxis.com)
to promote the consortium and ensured it is compliant with the same accessibility standards of our own
Web site (see below).
Our Web site
We have redesigned our web site with the customer in mind; we feel it is important
that our customers can access the information they require as simply and quickly as
possible. Therefore, we have designed this web site to be accessible to all users,
on all platforms. We have ensured that our web site is compliant with the three validation
specifications below, as laid out by the W3C.
If you require a low graphics version of this web site that will allow you to increase the
text size, please click the link on the bottom right of any page to view the page in
accessibility mode.
If you would like to view any page in either French, German, Italian, Spanish, Portguese, Russian or Japanese, please click the relevant
flag at the top right of any page to read a translated version of that page (or below).
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