Welcome to Dial-a-Cab
If you have any problems booking a taxi with this application, please call us on:
020 7426 3420 and our contact centre will be happy to help.
Book a taxi online now
If you have an iPhone, Android or BlackBerry 10 and would like to book a taxi using your credit card or account, you can now download our
FREE App from the App store by clicking the relevant button below.
With a fleet of over 2,500 taxis, Dial-a-Cab are the largest supplier of licensed taxis in Central London.
Whether you are an individual, small business or corporation, we can provide you with an efficient, reliable taxi service, 24 hours a day, 365 days a year.
Booking a taxi with Dial-a-Cab is a straight-forward process. You can call our London-based, dedicated contact centre on the appropriate telephone number below
or you can book a taxi on this website using either your credit card or account.
Dial-a-Cab is working closely with independent environmental consultancy company, Carbon Clear, to act as an external monitoring agent,
examining the company’s environmental performance and advising the board and staff of the latest technologies and behavoural initiatives,
guaranteeing continued carbon reduction is achieved.
Read more about our environmental policy
Credit/debit card bookings: terms and conditions
We accept the following credit/debit cards:
These are the terms and conditions for the supply of a computer controlled licensed taxi provided by Dial-a-Cab.
All bookings are subject to driver availability and therefore arrival times cannot be guaranteed.
Dial-a-Cab shall have no liability if a pick-up or journey time exceeds any estimate given or if
we cancel a booking, provided we have used reasonable endeavours to fulfil the booking.
Dial-a-Cab shall have no liability if the cost of a journey exceeds any estimate given.
Any estimate given is supplied and accepted on the basis that it is an estimate only,
net of any extras or handling fees and is based upon the conditions and tariff in place at the time.
The taxi meter will start running when the driver accepts the assignment. The taxi
will arrive showing a 'run-in' up to a maximum of £4.20 on the taxi meter depending
on the distance travelled by the driver to reach the pick up address. The taxi meter will continue
running throughout your journey until your destination is reached at which point the meter cost of the journey,
inclusive of the run-in charge, will be displayed on the taxi meter.
All meter charges are set and controlled by Transport
Please note, if no contact is made with our driver or our Contact Centre within 5 minutes of the
taxi arriving at the pick up location, your booking will be cancelled and the amount displayed on the taxi
meter at the time of cancellation will be charged as a cancellation fee. Additionally, taxis booked to collect from stations,
theatres, public arenas and airports, will wait for a maximum period of 30 minutes without contact,
at which point the booking will be cancelled. We will then estimate the average cost for the whole
journey including the waiting time and charge the full amount as a cancellation fee.
Cancellation charges will only be applied once a booking has been allocated to a driver.
If you have an account with Dial-a-Cab, you can log in below. If you do not have an account, but would like one, please fill out our
account request form.
Your personal data is safe with Dial-a-Cab
Every booking made on our web site is protected by a valid Verisign-issued SSL certificate that
ensures all data transfer is encrypted to sha1 RSA 2048 bit level.
Our certificate can be verified as legitimate by clicking on the little padlock that is displayed within your web browser's
address bar, or by clicking the Verisign image below:
© Copyright all content 2015 ODRTS Ltd.
Dial-a-Cab House, 39-47 East Road, London N1 6AH